Consumer Law Solicitors for Cars purchased that are Faulty

Consumer Law Solicitors for Cars or Vehicles purchased that are Faulty, Defective, Unsatisfactory and Not Fit For Purpose

North Ford Solicitors • 10 October 2024

Purchasing a car or vehicle can be a significant expense. If the car or vehicle is faulty, develops serious faults not long after you have purchased it, or is not as it was described by the seller, you may have a number of legal rights and remedies.

The situation can be made more stressful and inconvenient if the seller of the car or vehicle either refuses to deal with the fault or let you return the car or vehicle and provide a refund or a price reduction. The seller may also refuse to accept liability for the fault that the car or vehicle has.

If you purchased a car or vehicle from Dealer, Car Showroom or Garage which is faulty, defective, unsatisfactory or not fit for purpose you may have a number of legal rights which include:

Right to Reject: Within 30 days of purchase, you have the right to reject the faulty car and receive a full refund from the seller. The refund should cover the purchase price, any delivery charges, and reasonable costs incurred due to the purchase.
Right to Repair or Replacement: If more than 30 days have passed since the purchase, or the right to reject has been exercised, but you still want to keep the car, you have the right to request the car is repaired by the seller. The seller is responsible for carrying out the repair(s) free of charge.
Right to Price Reduction: If a repair or replacement is not possible, or does not resolve the issue satisfactorily, you can ask for a price reduction. The amount of the reduction depends on the extent of the fault and its impact on the car’s value.

It is often the case that a car or vehicle is purchased with a finance agreement or finance lender. This can cause a number of issues if the car or vehicle is defective, including your continuing liability to the finance company or lender. However, you may be able to seek remedies under Consumer Law and our Firm can certainly represent you in such matters.

We have been regularly instructed on a number of matters involving purchasing of faulty, defective cars or vehicles that are not fit for purpose. We can contact the Dealer, Car Showroom or Garage on your behalf and seek remedies for you. This can include repair to the vehicle, replacement of the vehicle and / or compensation or damages.

Contact North Ford Solicitors for professional legal representation and assistance on your Consumer Law matters.

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Kings Bench Division Grants Injunctive Relief to Applicant in Libel Claim

by North Ford Solicitors • 15 April 2025

North Ford Solicitors successfully represented a Claimant in a High Court libel claim for damages of over £100,000. The case, heard in the Kings Bench Division, resulted in a significant victory for the Claimant, who was awarded a default judgment, injunctive relief, and costs. The Claimant was represented by Salmaan Islam and Alexander Braidwood of North Ford Solicitors, with Dr. Liam Wells from Fraser Chambers acting as Counsel. The background of the case involves defamatory statements made by the Defendant on a Facebook group, alleging that the Claimant had bugged her phone and tracked her location without consent. These allegations were vehemently denied by the Claimant, who maintained that the posts were untrue and had caused serious harm to the Claimant’s reputation. Despite being served with the Claim Form, the Defendant failed to acknowledge service or file a defence, prompting the Claimant to seek summary judgment. In the submissions, the Claimant argued that the Defendant had no real prospect of success in defending the claim and that the defamatory posts had caused significant reputational damage. The court was urged to grant summary judgment to further the overriding objective of the Civil Procedure Rules, which aims to deal with cases justly and efficiently. The court agreed, noting that the Defendant's non-engagement justified proceeding in the Defendant’s absence. The court's decision included granting an injunction requiring Meta to remove the defamatory posts from Facebook and restraining the Defendant from making further defamatory publications. Additionally, the court awarded the costs of the application hearing to the Claimant. The quantum of damages is to be assessed at a future hearing, ensuring that the Claimant receives appropriate compensation for the harm caused by the defamatory statements. This case underscores the importance of addressing defamatory statements swiftly and effectively, particularly in the digital age where such statements can spread rapidly and cause significant harm. North Ford Solicitors remains committed to protecting the reputations of our clients and ensuring that justice is served in cases of defamation. If you feel that you have been the victim of defamation of character, contact North Ford Solicitors for more information on how to proceed with your case.